Since its launch on 25 March 2026, Taxi by ala-lila, powered by Uber, has been steadily establishing its presence in the Mauritian market. While booking a taxi through an app may sound simple, building a reliable and structured service in a market still shaped by informal practices requires both robust technology and a strong understanding of local realities.
Two different perspectives point to the same issue: a lack of reliability. On one side, residents, tourists and businesses are looking for transport solutions that are more accessible, more predictable and better regulated. On the other, taxi drivers face fluctuating demand and practices that remain largely unstructured. This directly impacts their income and encourages ways of working that are still largely informal.
In this context, the arrival of Taxi by ala-lila, powered by Uber responds to a real need, both for users and for professionals in the sector. With several thousand ride requests already being recorded daily, and more drivers joining the platform every day, the service is confirming a strong growth momentum in the mobility market.
Designed as a bridge between independent drivers and passengers, the ala-lila platform, created by Logidis in 2016, is now strengthened by Uber’s expertise, bringing proven technology, structured service standards and broader access to demand. Together, they are shaping a model based on the integration of drivers holding a PSVL – Public Service Vehicle Licence – in line with Mauritius’ regulatory framework. The platform also introduces new features, including the possibility for users to share feedback about their experience. Beyond the safety aspect, which is highly expected by users, these interactions are helping to gradually improve service quality. The ambition is clear: to build on local specificities while bringing greater reliability and structure to a sector undergoing transformation.
Rebalancing the framework for mobility services is the primary objective of Logidis with Taxi by ala-lila, powered by Uber. Behind the scenes, its teams are supporting a transformation that goes beyond the launch of a new product. It also means improving habits that are already deeply rooted in the local context. Everyone has a role to play. Users share their feedback and highlight areas for improvement, while drivers take these expectations into account to better respond to customer needs. This adjustment phase, which is necessary and inherent to any evolution, allows drivers to better take ownership of the new tool and integrate it into their operations as they adapt to a fast-changing market.
The Logidis teams are aware of the challenges and are actively working to support this upskilling journey and strengthen the reliability of the service. It is a gradual process, aimed at making a lasting contribution to mobility that is more seamless, more predictable and firmly focused on the future.
